Which system component can view and add correspondence to a memo in ARC Memo Manager (AMM)?

Which system component can view and add correspondence to a memo in ARC Memo Manager (AMM)?

• A. A Global Distribution System (GDS) with access to the memo.
• B. A standalone spreadsheet.
• C. Only ARC staff.
• D. The airline's internal CRM.

Answer: (A)

ARC Memo Manager holds all memo-related correspondence, and who can view or add notes depends on systems that are integrated with AMM. A Global Distribution System that has access to the memo is the correct choice because it’s built to connect with AMM and lets users view the memo’s context and append new correspondence within their normal workflow. A standalone spreadsheet isn’t connected to AMM, so it can’t update or display memo notes in real time. While ARC staff can access AMM directly, the question targets the system component capable of performing these actions, and the GDS with memo access provides that integrated interface. The airline’s internal CRM generally isn’t a standard AMM interface unless a specific integration exists.

ARC Memo Manager holds all memo-related correspondence, and who can view or add notes depends on systems that are integrated with AMM. A Global Distribution System that has access to the memo is the correct choice because it’s built to connect with AMM and lets users view the memo’s context and append new correspondence within their normal workflow. A standalone spreadsheet isn’t connected to AMM, so it can’t update or display memo notes in real time. While ARC staff can access AMM directly, the question targets the system component capable of performing these actions, and the GDS with memo access provides that integrated interface. The airline’s internal CRM generally isn’t a standard AMM interface unless a specific integration exists.